Attention Valued Customers!

Until further notice our lobby will be closed to limit the spread of COVID-19.

As an essential business we are still here to assist you.

• For rental payments:

1. We still can take money orders and checks through our drop box.

2. Debit card payments can be made at homesnowrockford.com under the “Tenant” tab or over the phone.

3. You can also sign up for ACH using the form below (fill it out and put it in the drop box or email a picture of the completed form to homesnow2@gmail.com at least 10 days in advance of the first payment).

4. . If you are having trouble paying your rent due to COVID-19 the state is supplying rental assistance here https://era.ihda.org/ 

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• For interested renters:

1. We will still be answering the phones.

2. Please fill out the application at https://www.homesnowrockford.com/free-application and email a picture of your photo ID to homesnow2@gmail.com

3. Give us a call to schedule an appointment for a viewing.

4. At your appointment time come to the office and call to discuss which places you wish to view (Our available properties sheet is online at homesnowrockford.com)

5. We will bring the keys out to your car.

6. Once you are done viewing please drop the keys in the drop box and call the office to inform us keys are returned and to discuss what you thought about it with a property manager.

 

 

• For maintenance issues:

We will be prioritizing emergency work orders first. Non-emergency work orders may be reported at any time but they may be put on hold until after the end of the current Shelter-in-place order. This is to limit risk of exposure to you and our maintenance workers.

 

 

We will still be in the office on the phones to assist you feel free to call us at 815-964-6270 with your questions or concerns.

 

We sincerely appreciate your cooperation and patience in dealing with this virus. Stay safe and stay healthy.

 

Homes Now Management